What are your operating hours?
Fisher Electric is open 7 a.m. to 5 p.m. Monday through Friday.
How fast can I get someone to do the work?
We offer emergency service 24 hours a day, 7 days a week to serve all your electrical needs during or after hours. We respond to emergency situations at any hour of the day or night. Fisher Electric's response time depends on our workload, but it is usually that same day if not within the hour. All of our vehicles are radio or cell phone dispatched for instant communication.
How do your charges compare with other electrical service companies?
Fisher Electric's prices are competitive. But it doesn't stop there! Ask your Fisher Electric technician about a MemberPlus Plan, which saves you money on each and every service call. And there are many other benefits, too!
It can happen when you least suspect it!
What is an arc fault?
An arc fault is an unintentional electrical discharge, a problem that even the most safety-conscious homeowner can't always avoid. That's because arc faults are usually caused by undetected problems like damaged extension cords, improperly installed wall receptacles, electrical cable pierced by picture-hanging nails, and other unforeseen occurrences. Furnaces in attics also are a common instigator.
Why is an arc fault dangerous?
An arc fault may ignite combustible materials and cause a fire, posing a threat to any home and its occupants.
What can I do to prevent arc faults?
You can't prevent arc faults from occurring. However, there is a device that can stop them by interrupting the electrical current before any damage is done. It's called the General Electric Arc Fault Circuit Interrupter (AFCI) and it electronically detects any arc fault and stops the flow of electricity in a fraction of a second. No electricity, no heat, no fire. And by tripping on a specific circuit, the GE AFCI helps you identify the source of the problem right at the load center.
Do fuses and circuit breakers serve the same purpose as AFCIs?
No. Fuses and circuit breakers cannot detect low-level arcs. Only AFCIs are specifically designed for that purpose.
Are AFCIs required by the National Electrical Code?
Yes. As of January 2002, arc fault circuit interrupters are required by the National Electrical Code on all new bedroom circuits. But you can protect you existing home too! By installing GE AFCIs now, you can get peace of mind from their added fire protection.
What causes a power loss?
A power loss may be caused by a winter storm, an energy shortage, a summer brownout or a downed tree falling on a power line - any unforeseen event that cuts off the power to your electrical system.
How can I prepare for this type of occurrence?
You can install a backup power system consisting of a generator connected to a generator panel. Fisher Electric locations carry generic emergency home generators.
How does a generator work?
When the power goes out, a generator creates electrical power without using a utility's electrical source. Typically, a generator is run on fuel, like natural gas or LPG.
When a generator is installed in your home, one main breaker is connected to your home's load center and the other main breaker is connected to your generator. The generator panel is then connected to circuits for critical electrical loads that you designate as essential during a power loss, like the furnace, refrigerator, lights, sump pump, etc.
What do I do when I lose power?
Emergency standby generators operate automatically and simultaneously switch off the main circuit breaker connected to your load center and switch on the main circuit breaker connected to your generator. The generator senses the utility power loss and makes this switch even if no one is home. It also knows when the power comes back on and will automatically switch power back on through your home's main load center.
What type of generator is right for my home?
The first step in purchasing a generator is to identify the things you absolutely cannot live without during a power outage. Usually high on the list will be the refrigerator and the freezer, a well pump, the furnace fan if you have natural gas or oil heat and likely some lighting.
Fisher Electric can share more details with you, just give us a call to find out how you can protect yourself against power losses.
What are electrical surges?
Surges and transients are momentary spikes in electrical voltage. These surges or transients can enter a home through the incoming electrical line, telephone line and even the cable TV or Internet line.
Where do they come from?
At one extreme, a surge can be generated by a nearby lightning strike. At the other, transients can come from the motors in your electrical appliances when they turn on and off during everyday operation. Harmful surges also are produced by electric utility power switching designed to meet changing energy demands.
What can they do?
While a lightning strike can cause immediate and severe damage, low-level surges will, over time, degrade electronic components and shorten the life of computers, home entertainment systems, telecommunications devices and, increasingly, even kitchen and laundry appliances.
What can you do?
You can protect the investment in all of your electronic devices with a family of surge protectors. While surge strips protect one electronic device, there are many products that can protect all the connections in a home and this is what Fisher Electric recommends. When whole-home devices are used in combination with surge strips, your electrical devices receive maximum protection.
How do surge protectors work?
Once in place and connected to your load center, telephone service or cable service, surge protectors redirect surges to ground and dissipate the energy. The surge protection selected must be UL rated on response time (where lower clamping voltage is better) and surge rating (where the greater the surge current rating, the longer the surge protector will last).
What surge protector is right for me?
Each type of surge protector focuses on a particular type of wiring: electrical, telephone or coaxial cable. There are two AC power surge protectors, allowing you protection regardless of the brand of load center in your home. Ask your local Fisher electrician what type of protection is right for you and your home.
Here are some helpful electrical industry and government resources on the web:
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